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Almost no one uses AI agents to book their Uber, company says

· Technology · TechCrunch

Uber reported only four rides were booked via AI agents during its busiest week in October, Halloween week, despite handling 320 million trips and orders across its platforms.

Why it matters

The low adoption of AI agents limits potential efficiency gains for Uber's vast user base and raises questions about the practical value of AI task automation in high-volume ride-hailing.

Read the original report — TechCrunch

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