Business Standard flags trust deficit in digital adoption, Delhi-NCR sees low mobile-internet penetration
· Technology · Business Standard
A Business Standard report highlights a growing trust deficit as a key barrier to digital adoption in India, specifically citing Delhi-NCR as having the lowest mobile-internet penetration in the country at 51%. The article references data from the Internet and Mobile Association of India (IAMAI) and Kantar, indicating that roughly one in two adults in Delhi-NCR remains offline despite rising mobile ownership. The findings point to concerns over data privacy, security, and misinformation as primary reasons for the reluctance to go online. The report underscores a widening digital divide between urban centres and peripheral regions even within the capital region.
Why it matters
The trust deficit directly impacts the nearly half of Delhi-NCR's adult population that remains offline, limiting their access to digital services, financial tools, and government schemes. For policymakers and telecom operators, bridging this gap is critical to achieving broader digital inclusion and ensuring equitable service delivery across India's most connected yet digitally hesitant region.
Read the original report — Business Standard
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