Centre Orders Ola, Uber, Rapido To Remove Advance Tipping Feature
· Business · NDTV, LiveMint
The Central Consumer Protection Authority (CCPA), led by its chairman, has directed ride-hailing platforms Ola, Uber, and Rapido to eliminate the advance tipping option for passengers. The directive emphasizes that tipping should remain voluntary and decided by the consumer only after the ride is completed. The move aims to curb any coercive practices where riders may feel pressured to tip before or during the service. The order reflects broader efforts to regulate consumer protections in the digital economy. No specific timeline or penalties for non-compliance were mentioned in the announcement.
Why it matters
Passengers across India will no longer face pressure to tip before or during rides, ensuring tipping remains a voluntary choice. Ride-hailing companies must now align their platforms with consumer protection norms, potentially impacting their revenue models tied to pre-ride tipping.
Read the original report — NDTV
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