IndiGo Reservation Platform Hit by Technical Snag Affecting Bookings
· Business · Indian Express, NDTV, Zee News
IndiGo experienced intermittent technical issues on Wednesday that disrupted its core reservation platform, online bookings, and web check-in services. The airline reported that the disruption also affected some third-party online travel booking portals. Sources indicated that the server issues were not major and that IndiGo's airport and flight operations remained unaffected. IndiGo stated that its technical teams and service partners were working to resolve the problem on a priority basis. Customers facing difficulties were advised to contact the airline's contact centre for assistance.
Why it matters
As India's largest airline with a domestic market share exceeding 65% and roughly 2,200 daily flights, any IT disruption at IndiGo affects thousands of passengers trying to manage bookings and check-ins.
Read the original report — Indian Express
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