Microsoft outage disrupts Indian aviation, businesses on Nov 13 2026
· Technology · India Today, Bloomberg
A Microsoft Office service outage disrupted businesses and India's aviation sector on November 13, 2026. IndiGo warned that its email support service is affected, urging passengers to contact the airline via website or app for urgent help while other channels remain active. Air India confirmed flights and customer communication channels remain unaffected, having routed email traffic through alternative paths to prevent message loss. The disruption impacted financial services, with employees unable to access research reports and facing difficulties on Microsoft Teams calls involving major clients. Rita Elkazzi of UBS Australia and New Zealand switched to phone calls after Outlook stopped working, describing the situation as a disaster still unresolved.
Why it matters
Indian air travelers face immediate email communication barriers with IndiGo, while financial professionals and overseas markets grapple with disrupted Outlook and Teams services critical to daily operations.
Read the original report — India Today
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