Microsoft Says Outage Fix Fails to Meet Expectations as Capacity Strain Continues
· Technology · Times of India, Sky News
Microsoft has confirmed that recent changes applied to resolve an ongoing global software outage are not working as expected. The company stated on X that it is identifying alternate workstreams to increase infrastructure capacity amid sustained traffic management imbalances. The service disruption has severely affected Microsoft 365 applications, including Outlook, Microsoft Teams, and the Copilot AI assistant. Downdetector recorded nearly 130,000 user reports at the peak of the outage globally. Microsoft traced the root cause to reduced server availability following failed automated health checks rather than an overall increase in internet traffic.
Why it matters
The prolonged Microsoft 365 failure disrupts corporate communications, email access, and cloud workflows for hundreds of thousands of organizations and individual users worldwide.
Read the original report — Times of India
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