New RBI Rules for Loan Recovery Agents Start January 2027
· Business · Economic Times, NDTV
The RBI has announced stricter regulations for lenders and recovery agents that will take effect on January 1, 2027. These rules impose new limits on phone calls, home visits, and harassment tactics used during the debt collection process. The guidelines also introduce specific restrictions on device-related recovery methods for loans taken to purchase smartphones, tablets, and laptops. These measures aim to protect borrowers from aggressive or unethical collection practices.
Why it matters
These regulations provide significant legal protections for Indian borrowers against harassment by recovery agents, changing how lenders can interact with customers who miss EMIs.
Read the original report — Economic Times
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