Northeast Frontier Railway Upgrades Cleaning Services on Five Major Trains
· India · Indian Express
The Northeast Frontier Railway has launched enhanced on-board services on five trains connecting the Northeast to major cities to improve hygiene and passenger experience. The initiative includes regular coach cleaning, better waste management, and a two-hour target for resolving passenger complaints. Dedicated teams have been deployed to monitor water availability and ensure the timely distribution of bed linen throughout the journey. The service rollout began Saturday on the Guwahati-Kolkata Garib Rath Express and two Vande Bharat Express routes, with further implementation scheduled for the Dibrugarh-Mumbai LTT and Kamakhya-SMVT Bengaluru Express trains. This move makes the Northeast Frontier Railway the second zone in the Indian Railways network to adopt these specific service standards.
Why it matters
This upgrade directly impacts passengers on long-distance routes by ensuring higher standards of sanitation and faster grievance redressal. It signals a broader push by Indian Railways to improve service quality on key connectivity corridors.
Read the original report — Indian Express
Join us on Telegram
Breaking news the moment it lands. At 10,000 members we ship the Android app.