TRAI Extends Spam Regulations to Include Automated Robocalls
· Business · Moneycontrol
The Telecom Regulatory Authority of India has expanded its spam control framework to cover automated and robocalls. Under the updated rules, telemarketers must now adhere to strict regulatory standards for all automated voice communications, which were previously subject to less oversight than SMS-based spam. The regulator aims to curb the rising volume of unsolicited commercial calls that frequently bypass existing Do Not Disturb registries. Telecom service providers are now required to implement technical measures to detect and block these automated calls on their networks. The new policy mandates that all entities using automated calling systems must register their templates and adhere to strict compliance guidelines.
Why it matters
This move directly impacts millions of Indian mobile users by reducing the frequency of unsolicited commercial calls and enhances the regulatory accountability of telemarketing firms.
Read the original report — Moneycontrol
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