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Why is the Microsoft outage lasting so long?

· Technology · BBC News, PBS

A major global Microsoft outage, first reported on Thursday, has affected Microsoft 365 services including Teams, Outlook, and Copilot AI software. The disruption has impacted systems used by schools, healthcare providers, courts, and governments worldwide. Microsoft stated the outage was not due to a cyber-security incident. While services are gradually resuming, users may still experience intermittent access issues and delayed email delivery, with Microsoft extending the email timeout window to 48 hours. Over 430 million people use Microsoft 365 apps, and monitoring website Downdetector recorded 140,000 reports of Outlook issues from 74 countries. Tech giants OpenAI and Anthropic have also reported problems due to the outage.

Why it matters

This widespread outage significantly disrupts daily operations for millions of users globally, including critical sectors like education, healthcare, and government, potentially causing delays and operational challenges. The reliance on these services means the disruption has a broad impact on productivity and communication.

Read the original report — BBC News

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