Widespread Microsoft platform outage impacts Outlook, Teams and Copilot services globally
· Technology · ABC News (AU), Mashable, The Guardian
A widespread Microsoft service outage struck globally on Friday morning, with over 120,000 users reporting issues on Downdetector. Outlook users could not send or receive emails, while Microsoft Teams, the AI assistant Copilot and other Microsoft 365 services also experienced errors. Microsoft acknowledged the problems, stating users were experiencing issues accessing Exchange Online mailboxes across the Americas. The company later attributed the connectivity errors to elevated load on a portion of its infrastructure and said it would begin redistributing traffic to balance the load.
Why it matters
Thousands of businesses and individual users across India and globally were unable to access critical email and collaboration tools during the outage, disrupting work and communications. Microsoft's investigation and traffic redistribution will determine when normal service resumes.
Read the original report — ABC News (AU)
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