Zomato bans these dishes on its platform with immediate effect
· Business · Times of India, Zee News, The Hindu
Zomato has implemented an immediate ban on all food items containing analogue dairy products, requiring restaurant partners to either transition to natural dairy or remove non-compliant items from their menus. The company stated that it has a zero-tolerance policy for such products and will delist restaurants that fail to verify their ingredient declarations. CEO Aditya Mangla described the move as a consumer-first initiative aimed at improving food quality and transparency. In a separate development, Zomato has closed its customer support operations in Hyderabad, resulting in approximately 250 job losses as the company shifts toward an outsourced support model.
Why it matters
The policy change forces restaurants to audit their supply chains for dairy authenticity, while the Hyderabad office closure marks a significant shift in Zomato's internal workforce strategy.
Read the original report — Times of India
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